Terms of Service
Last Updated: April 20, 2026
Agreement to Terms
By accessing our website and placing an order, you agree to be bound by these Terms of Service. Please read them carefully. If you do not agree with any part of these terms, please do not use our services.
1. General Terms
These Terms of Service govern your use of the MingLi Gems website (fengshui-east.com) and the purchase of products from our online store. By using our services, you represent that you are at least 16 years of age or have reached the age of majority in your jurisdiction.
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of the modified terms.
2. Product Information
Product Descriptions
We strive to display our products and their colors as accurately as possible. However:
- Natural gemstones vary in color, pattern, and size - each piece is unique
- Actual colors may vary slightly from screen display due to monitor differences
- Dimensions and weights are approximate and may vary slightly
- Bead counts are estimates; actual count depends on wrist size and design
Authenticity Guarantee
All MingLi Gems products are crafted using genuine natural gemstones and materials as described. We do not use synthetic or imitation stones unless explicitly stated. Each bracelet comes with a certificate of authenticity for precious stone items.
Customization
Custom orders (including Destiny Bespoke bracelets) are created based on the information you provide. You are responsible for providing accurate birth details and sizing information. We are not responsible for issues arising from incorrect information provided by the customer.
3. Pricing and Payment
Pricing
- All prices are listed in US Dollars (USD)
- Prices are subject to change without notice
- The price charged will be the price in effect at the time of order
- We reserve the right to correct pricing errors and may cancel orders with incorrect pricing
Payment
We accept payment through PayPal, which supports major credit cards. Payment must be received in full before orders are processed. All transactions are secure and encrypted.
Taxes and Duties
International customers are responsible for any customs duties, import taxes, or fees imposed by their country. These charges are not included in the purchase price or shipping cost.
4. Shipping and Delivery
Please refer to our Shipping Policy for detailed information. Key points include:
- Risk of loss and title for items pass to you upon delivery to the carrier
- Delivery times are estimates and not guaranteed
- We are not responsible for delays caused by customs, weather, or carrier issues
- You are responsible for providing accurate shipping information
5. Returns and Refunds
Our return policy is detailed in our Returns & Refunds page. Key points:
- Items may be returned within 30 days of delivery
- Items must be in original condition with all packaging
- Custom orders are eligible for return only if defective
- Return shipping costs are the customer's responsibility (except for defective items)
6. Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of MingLi Gems or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, or exploit any content without our express written permission. You may use our website for personal, non-commercial purposes only.
7. Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Using the website for any illegal purpose
- Attempting to interfere with the proper functioning of the website
- Circumventing any security features or access controls
- Scraping, data mining, or using automated means to access the website
- Impersonating any person or entity
- Submitting false or misleading information
8. Disclaimer of Warranties
Our products are provided "as is" without warranties of any kind, either express or implied, except as explicitly stated. We do not guarantee that our products will meet your specific spiritual, metaphysical, or health expectations.
While our bracelets are crafted with intention and traditional practices, we make no claims regarding their efficacy for health, fortune, or spiritual outcomes. Individual results may vary.
9. Limitation of Liability
To the maximum extent permitted by law, MingLi Gems shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services.
Our total liability for any claim arising from your purchase shall not exceed the amount you paid for the specific product giving rise to the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless MingLi Gems and our officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of our website or violation of these terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles. Any disputes shall be resolved in the courts of Guangdong Province, China.
12. Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.
13. Entire Agreement
These Terms constitute the entire agreement between you and MingLi Gems regarding your use of our services and supersede all prior agreements, communications, and proposals.
14. Contact Information
If you have any questions about these Terms of Service, please contact us:
- Email: 75576061@qq.com
- Business Address: MingLi Gems, Guangdong, China